Employee Experience Surveys

Understand your people. Make informed decisions. Build a better workplace experience.

Best Places to Work™ offers four Employee Experience Survey options to help organisations gather credible feedback, understand what’s working well and identify opportunities for improvement.

Benefits of the BPTW™ Employee Experience Surveys

Measure, build, recognise
Measurement, capability-building and recognition in one connected programme.
Insight you can act on
Timely results that show what’s working and where to focus next.
Credible, independent data
Guide your people strategy, report to leadership and show impact with research-led insights.

From insights to action

Gathering employee feedback is an important first step. Understanding what that feedback means, and where to focus next, is what helps organisations make meaningful improvements.

BPTW™ supports organisations to turn employee experience insights into practical priorities, helping leaders make informed decisions and build stronger workplaces over time.

Sign Up
  • Choose your BPTW™ survey and complete your purchase in the BPTW™ Portal, or enquire about a BPTW™ Custom Survey.
  • You’ll receive your survey link and step-by-step instructions.
  • You’ll also get access to the BPTW™ Employee Communications & Engagement Toolkit, with ready-to-use team communications, FAQs, manager guidance and survey best practice to support you throughout the survey journey.
Measure
  • Share your survey link with your employees.
  • Once you start the survey, your employees will have 14 days to submit their responses.
  • The survey takes around 8–10 minutes to complete, depending on which survey you have selected.
  • A minimum of 60% participation is required for the BPTW™ Awards Survey and BPTW™ Benchmark Survey.
  • For the BPTW™ Pulse Survey and BPTW™ Custom Survey, a minimum of 60% participation is required for detailed reporting.
Assess
  • Your survey results will be available in a live dashboard through the BPTW™ Portal once a minimum of five people have completed the survey.
  • Track participation and see your results as the survey progresses.
  • You’ll also receive a comprehensive Employee Experience Insights Report to help you understand your results and identify practical next steps.

Understand your people.
Choose the survey that aligns with your goals.

Every workplace has different priorities. Our research-led BPTW™ Employee Experience Surveys help you understand what's working well, identify opportunities for improvement and make informed decisions about what comes next.

BPTW™ Awards
Survey

Hear from your people. Benchmark your workplace. Access the BPTW™ Awards pathway.

  • Pathway into the BPTW™ Awards
  • Start anytime before mid-June and complete your survey by early July 2027
  • 45-minute Survey Insights Review Session
  • Year-on-year results and national benchmarks

BPTW™ Benchmark Survey

Available any time of year. See how you compare. Identify your next steps.

  • Compare against rolling 12-month national average benchmark data
  • Compare against the current season’s national average benchmark data once released
  • 45-minute Survey Insights Review Session

BPTW™ Pulse
Survey

Check in with your people. Explore your priorities. Track progress over time.

  • Up to 3 custom questions
  • Custom branding
  • Compare your results against any previous surveys that you have completed and previous seasons’ national average benchmark data

BPTW™ Custom
Survey

Focus on what matters. Ask the right questions. Understand what's changing.

  • Use selected BPTW™ questions, your own questions or a combination of both
  • Custom branding
  • Survey specific teams or groups

BPTW™ Custom Survey

Focus on what matters. Ask the right questions. Understand what’s changing.

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Pricing
By enquiry
Availability
Year-round

Every organisation has different priorities, and sometimes a more tailored approach is needed to understand how people are experiencing work.

The BPTW™ Custom Survey gives you the flexibility to gather employee feedback on the topics that matter most to your organisation.

Surveys can be designed using selected BPTW™ questions, your own questions or a combination of both, allowing you to focus on specific workplace priorities, initiatives or areas of change.

Whether you’re looking for a shorter, focused check-in or a more comprehensive survey designed around your goals, this option helps you gather relevant feedback to inform decisions and track progress over time.

What you can tailor

  • Survey Questions: Use selected BPTW™ questions, your own questions or a combination of both.
  • Survey Length: Choose a shorter, focused check-in or a more comprehensive survey.
  • Survey Focus: Explore specific topics such as leadership, wellbeing, communication, workplace change or employee engagement.
  • Participation: Gather feedback from your entire organisation or selected teams, departments or employee groups.
  • Survey Frequency: Run a one-off survey or repeat it over time to understand change and track progress.
  • Custom Organisation Branding: The option to customise the survey with your organisation’s branding.

Survey timing and flexibility

The BPTW™ Custom Survey is available year-round and can be designed around your organisation’s specific objectives and reporting needs.

It’s particularly valuable for organisations wanting to understand the impact of change programmes, leadership initiatives, workplace improvements or other areas where employee feedback can help guide decisions.

A minimum of 60% employee participation is required for detailed reporting.

BPTW™ Pulse Survey

Check in with your people. Explore your priorities. Track progress over time.

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Price range based on size (excl. GST)
$930-$2,435
Availability
Year-round

Staying connected to how people experience work helps organisations understand what’s changing, recognise emerging priorities and assess the impact of workplace initiatives.

The BPTW™ Pulse Survey combines our Employee Experience Survey and comparisons against previous survey results with the flexibility to include up to three additional questions tailored to your organisation.

This provides a comprehensive view of employee experience, alongside more specific feedback on the topics, initiatives or challenges that matter most to your workplace.

Available year-round, the BPTW™ Pulse Survey can be used as a standalone survey or repeated throughout the year to monitor employee experience, track progress and support continuous improvement.

What you'll receive

  • Employee Experience Survey: Measurement across the nine BPTW™ Pillars of Workplace Experience.
  • Up to Three Tailored Questions: The opportunity to add up to three questions specific to your organisation’s priorities, initiatives or goals.
  • Survey Results Dashboard & Insights Report: A comprehensive view of your results, including responses to your tailored questions.
  • Previous Results & Benchmarks: Once your survey is complete, you’ll be able to compare your results with national benchmark averages from previous BPTW™ seasons. If your organisation has completed a BPTW™ survey before, you’ll also be able to compare your results with your previous survey results.
  • Custom Organisation Branding: The option to customise the survey with your organisation’s branding.
  • Participation: Gather feedback from your entire organisation or filter to selected teams, departments or employee groups using custom demographic questions.

Survey timing and flexibility

The BPTW™ Pulse Survey is available year-round and can be delivered quarterly or at intervals that suit your organisation.

It is particularly useful for organisations looking to track the impact of workplace initiatives, explore specific priorities or establish a regular approach to employee feedback.

A minimum of 60% employee participation is required for detailed reporting.

BPTW™ Benchmark Survey

Available any time of year. See how you compare. Identify your next steps.

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Price range based on size (excl. GST)
$730-$1,935
Availability
Year-round

Understanding how your people experience work, and how those experiences compare with organisations of a similar size across Aotearoa New Zealand, provides valuable context for making informed workplace decisions.

The BPTW™ Benchmark Survey provides a comprehensive view of employee experience, helping you understand what’s working well, where there are opportunities for improvement and how your results compare.

Using the same core questions and benchmarking methodology as the BPTW™ Awards Survey, it provides credible, independent insights to help you identify priorities, guide improvement efforts and measure progress over time.

What you'll receive

  • Survey Results Dashboard & Insights Report: A comprehensive view of your results across the nine BPTW™ Pillars of Workplace Experience.
  • 45-minute Survey Insights Review Session: A complimentary session to help interpret your findings and identify practical next steps.
  • Previous Results & Benchmarks: Once your survey is complete, you’ll be able to compare your results with national benchmark averages from previous BPTW™ seasons. If your organisation has completed a BPTW™ survey before, you’ll also be able to compare your results with your previous surveys.
  • Rolling Benchmark: Compare your results against a live 12-month rolling average of BPTW™ data, including similar-sized organisations, your industry and the national average. This remains available until the current season’s national benchmark data is released in November, giving you a final comparison against the latest BPTW™ season.

Note: The release of the current season benchmark data completes your BPTW™ Benchmark Survey package. To continue benchmarking or measure your progress through a future survey, you can join the next BPTW™ Survey season.

Survey timing and eligibility

The BPTW™ Benchmark Survey is available year-round, giving you the flexibility to survey your people at a time that suits your organisation.

A minimum of 60% employee participation is required to qualify for benchmarking.

The BPTW™ Benchmark Survey is ideal for organisations seeking independent insights and external comparison to support ongoing workplace improvement.

BPTW™ Awards Survey

Hear from your people. Benchmark your workplace. Access the BPTW™ Awards pathway.

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Price range based on size (excl. GST)
$730-$1,935
Availability
Start anytime before mid-June and complete your survey by early July 2027

Understanding how your people experience work helps you recognise what’s working well, identify opportunities for improvement and make informed decisions about where to focus.

The BPTW™ Awards Survey provides a comprehensive view of your employee experience, along with benchmarking against similar-sized organisations across Aotearoa New Zealand.

It also provides a pathway to the BPTW™ Awards, recognising organisations committed to continuous improvement and celebrating those making a positive difference to how people experience work in New Zealand.

What you'll receive

  • Survey Results Dashboard & Insights Report: A comprehensive view of your survey results, highlighting strengths and opportunities for improvement.
  • 45-minute Survey Insights Review Session: A complimentary session to help interpret your findings and identify practical priorities.
  • Previous Results & Benchmarks: Once your survey is complete, you’ll be able to compare your results with national benchmark averages from previous BPTW™ seasons. If your organisation has completed a BPTW™ survey before, you’ll also be able to compare your results with your previous surveys.
  • Current Season Benchmark: Once the current season's national benchmark data is released in November, you'll also be able to compare your results with the national benchmark for the 2027 BPTW™ season.
  • BPTW™ Awards Pathway Eligibility: The opportunity to be considered for the BPTW™ Awards, subject to meeting eligibility requirements.

Survey timing and eligibility

The BPTW™ Awards Survey is available to start between November and mid-June and must be completed by early July to remain eligible for the BPTW™ Awards pathway.

A minimum of 60% employee participation is required to qualify for benchmarking and the BPTW™ Awards pathway.

Compare the BPTW™ surveys

See what’s included with each BPTW™ survey.

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BPTW™ Survey typeBPTW™ Awards SurveyBPTW™ Benchmark SurveyBPTW™ Pulse SurveyBPTW™ Custom Survey
Survey setup
AvailabilityStart anytime before mid-June and complete your survey by early July 2027Year-roundYear-roundYear-round
BPTW™ Pillars of Workplace Experience survey questionsSelected questions
Custom questionsUp to 3
Custom branding
Ability to survey specific teams or groups
Minimum 60% response rateRequired for detailed reportingRequired for detailed reporting
What you receive
Dashboard and insights reports
45-minute Survey Insights Review Session
Comparisons and benchmarking
Your previous survey resultsWhere questions remain unchangedOnly when questions match
Previous seasons’ national average benchmark data
Rolling 12-month national average benchmark dataUntil current season benchmark is released
Current season’s national average benchmark data once released
Other
Pathway into the BPTW™ Awards
Get started
Buy nowBuy nowBuy nowEnquire now

The nine BPTW™ Pillars of Workplace Experience

The BPTW™ Surveys are informed by our research-led framework that covers nine key areas of the workplace and creates a consistent approach to understanding employee experience.

Trust in Leadership
Connection to Purpose
Working Environment
Innovation
Wellbeing
Connection with Team
Performance and Growth
Tools and Technology
Sustainability
Why the pillars matter

Together, these pillars help organisations understand the everyday experiences that influence how people feel, behave and perform at work.

One consistent approach

Our BPTW™ Awards, BPTW™ Benchmark and BPTW™ Pulse Surveys use the same core questions, providing a consistent way to understand employee experience and compare results.

Tailored when you need it

For organisations with more specific needs, our BPTW™ Custom Survey provides the flexibility to focus on particular topics, teams or workplace priorities.

What our clients say

"When you’re looking internally, it’s easy to get lost in the to-do list or think you’ve got it all figured out, so having an external view based on the survey and benchmarking gave us clarity, which confirmed our strengths and highlighted where we need to step up. Our team loved having their voices heard, and the BPTW™ process gave us insight to act on, with the awards night a celebration of people and culture."
House Of Travel
"As businesses, we need to continually improve how we care, nurture, and develop our people so they experience goodness, joy, and satisfaction at work. The BPTW™ Awards remind us of this, place a spotlight on what other inspiring workplaces are doing, and tell us that we can always improve!"
Tax Traders + Taxi
"At NZ Food Network, our people are critical to delivering our mission, so understanding their experience matters. The Best Places to Work™ programme gave us a structured, independent way to listen, learn and benchmark ourselves, providing valuable insights to support our ongoing growth as an employer."
New Zealand Food Network

Your partner in continuous improvement

The Best Places to Work™ programme supports a continuous approach to improving how people experience work. Alongside the BPTW™ Employee Experience Surveys, you may also be interested in:

FAQ

What information do I receive when I purchase the survey?

You’ll receive your survey link and step-by-step instructions, along with access to the BPTW™ Employee Communications & Engagement Toolkit in the Portal, which includes survey best practice, ready-to-use team communications, FAQs, manager guidance and promotional resources.

Eligible surveys also include a BPTW™ Survey Participation Badge.

How long does it take to complete the survey?

It takes between 8-10 minutes to complete.

When will I receive my results?

You'll get access to results in a live dashboard through the BPTW™ Portal once a minimum of five people have completed the survey, allowing you to track participation and results as the survey progresses. This is to ensure enough data has been captured to maintain confidentiality in the responses.

How long do we have to activate the survey?

Once you start your survey the link will be open for 21 days, however we recommend giving your team 14 days to complete the survey as this focus typically gives a higher participation rate.

Who can see my organisation's results?

Only you will have access to your own organisation's results. BPTW™ uses the data only in aggregate form to create benchmarks, insights and reports.

How confidential are the surveys?

Only you will have access to your own organisation’s results. BPTW™ receives the data only in aggregate form to create reports, benchmarks and to determine the BPTW™ Awards shortlist, finalists, and winners.

Do we include overseas employees?

The BPTW™ Awards, Benchmark and Pulse Surveys are for New Zealand-based employees only. However, you can extend the BPTW™ Custom Survey to your global team.

What is the difference between the BPTW™ Awards Survey, BPTW™ Benchmark Survey, BPTW™ Pulse Survey, and BPTW™ Custom Survey?

BPTW™ Awards Survey

  • For organisations wanting comprehensive employee experience insights and benchmarking.
  • The opportunity to progress through the BPTW™ Awards pathway, subject to eligibility requirements.

BPTW™ Benchmark Survey

  • For organisations wanting independent employee experience insights.
  • National benchmarking.
  • Practical guidance to support ongoing workplace improvement.

BPTW™ Pulse Survey

  • For organisations wanting to check in with their people, track the impact of initiatives and gather timely feedback on specific priorities.
  • Includes the core BPTW™ Employee Experience Survey.
  • The option to add up to three tailored questions and your organisation’s branding.

BPTW™ Custom Survey

  • Designed using selected BPTW™ questions, your own questions or a combination of both.
  • Tailored around specific topics, teams, departments or employee groups.
  • Includes your organisation’s branding.
What do I get when I purchase the BPTW™ Awards Survey?

The BPTW™ Awards Survey will provide you with:

  • A comprehensive employee experience survey insights report and results dashboard.
  • A complimentary 45-minute BPTW™ Survey Insights Review Session to help interpret findings and identify priorities.
  • The ability to compare your results against any previous surveys you have completed and previous seasons’ national average benchmark data. Once the current season's national benchmark data is released in November, you'll also be able to compare your results with the national benchmark for the 2027 BPTW™ season.
  • Eligibility for the BPTW™ Awards pathway.
How do we qualify for the BPTW™ Awards?

The threshold for being selected for the shortlist will be determined by the aggregated results of the BPTW™ Awards Survey and shortlisted organisations will be invited to enter the BPTW™ Awards. A minimum of 60% of your workforce must complete the survey to qualify for the BPTW™ Awards.

You can read more about the BPTW™ Awards process at: bestplacestowork.nz/awards

What do I get when I purchase the BPTW™ Benchmark Survey?

The BPTW™ Benchmark Survey is designed to help you understand how your employee experience compares and where to focus improvement. It will provide you with:

  • A comprehensive employee experience survey insights report and results dashboard.
  • A complimentary 45-minute BPTW™ Survey Insights Review Session to help interpret findings and identify priorities.
  • The ability to compare your results against any previous surveys you have completed and previous seasons’ national average benchmark data.
  • You will also be able to compare your results against a live 12-month rolling average of BPTW™ data, including similar-sized organisations, your industry and the national average. This remains available until the current season’s national benchmark data is released in November, giving you a final comparison against the latest BPTW™ season.
What do I get when I purchase a BPTW™ Pulse Survey?

The BPTW™ Pulse Survey is designed to help you measure progress, track the impact of initiatives, and stay connected to employee sentiment throughout the year. It will provide you with:

  • A comprehensive employee experience survey insights report and results dashboard.
  • The ability to compare your results against any previous surveys that you have completed and previous seasons’ national average benchmark data.
  • The option to customise the survey with your organisation's branding.
  • The option to include up to 3 additional questions aligned to your organisation's priorities, initiatives, or goals.
  • The option to gather feedback from your entire organisation or filter to selected teams, departments or employee groups using custom demographic questions.
What do I get when I purchase a BPTW™ Custom Survey?

The BPTW™ Custom Survey gives you the flexibility to gather employee feedback on the topics that matter most to your organisation. It will provide you with:

  • A comprehensive employee experience survey insights report and results dashboard.
  • The opportunity to use selected BPTW™ questions, your own questions or a combination of both.
  • The ability to choose a shorter, focused check-in or a more comprehensive survey.
  • The opportunity to gather feedback from your entire organisation or selected teams, departments or employee groups.
  • The option to customise the survey with your organisation's branding.