Understand your people. Make informed decisions. Build a better workplace experience.
Best Places to Work™ offers four Employee Experience Survey options to help organisations gather credible feedback, understand what’s working well and identify opportunities for improvement.
Benefits of the BPTW™ Employee Experience Surveys
From insights to action
Gathering employee feedback is an important first step. Understanding what that feedback means, and where to focus next, is what helps organisations make meaningful improvements.
BPTW™ supports organisations to turn employee experience insights into practical priorities, helping leaders make informed decisions and build stronger workplaces over time.
- Choose your BPTW™ survey and complete your purchase in the BPTW™ Portal, or enquire about a BPTW™ Custom Survey.
- You’ll receive your survey link and step-by-step instructions.
- You’ll also get access to the BPTW™ Employee Communications & Engagement Toolkit, with ready-to-use team communications, FAQs, manager guidance and survey best practice to support you throughout the survey journey.

- Share your survey link with your employees.
- Once you start the survey, your employees will have 14 days to submit their responses.
- The survey takes around 8–10 minutes to complete, depending on which survey you have selected.
- A minimum of 60% participation is required for the BPTW™ Awards Survey and BPTW™ Benchmark Survey.
- For the BPTW™ Pulse Survey and BPTW™ Custom Survey, a minimum of 60% participation is required for detailed reporting.

- Your survey results will be available in a live dashboard through the BPTW™ Portal once a minimum of five people have completed the survey.
- Track participation and see your results as the survey progresses.
- You’ll also receive a comprehensive Employee Experience Insights Report to help you understand your results and identify practical next steps.
Understand your people.
Choose the survey that aligns with your goals.
Every workplace has different priorities. Our research-led BPTW™ Employee Experience Surveys help you understand what's working well, identify opportunities for improvement and make informed decisions about what comes next.
BPTW™ Awards
Survey
Hear from your people. Benchmark your workplace. Access the BPTW™ Awards pathway.
- Pathway into the BPTW™ Awards
- Start anytime before mid-June and complete your survey by early July 2027
- 45-minute Survey Insights Review Session
- Year-on-year results and national benchmarks
BPTW™ Benchmark Survey
Available any time of year. See how you compare. Identify your next steps.
- Compare against rolling 12-month national average benchmark data
- Compare against the current season’s national average benchmark data once released
- 45-minute Survey Insights Review Session
BPTW™ Pulse
Survey
Check in with your people. Explore your priorities. Track progress over time.
- Up to 3 custom questions
- Custom branding
- Compare your results against any previous surveys that you have completed and previous seasons’ national average benchmark data
BPTW™ Custom
Survey
Focus on what matters. Ask the right questions. Understand what's changing.
- Use selected BPTW™ questions, your own questions or a combination of both
- Custom branding
- Survey specific teams or groups
The nine BPTW™ Pillars of Workplace Experience
The BPTW™ Surveys are informed by our research-led framework that covers nine key areas of the workplace and creates a consistent approach to understanding employee experience.
Why the pillars matter
Together, these pillars help organisations understand the everyday experiences that influence how people feel, behave and perform at work.
One consistent approach
Our BPTW™ Awards, BPTW™ Benchmark and BPTW™ Pulse Surveys use the same core questions, providing a consistent way to understand employee experience and compare results.
Tailored when you need it
For organisations with more specific needs, our BPTW™ Custom Survey provides the flexibility to focus on particular topics, teams or workplace priorities.
What our clients say
House Of Travel
Tax Traders + Taxi
New Zealand Food Network
Submit your details and we will send you information about the programme.
Your partner in continuous improvement
Employee Experience Surveys
Measure the quality of your workplace experience against the BPTW™ nine pillars of excellence, and benchmark against other similar sized organisations.
BPTW™ Awards
The prestigious BPTW™ Awards recognise and celebrate organisations across New Zealand with exceptional workplace experiences.
BPTW™ Certified
Bring together employee feedback, independent benchmarking and evidence of your workplace practices and policies to see where you stand and show your commitment to continuous improvement.
FAQ
What information do I receive when I purchase the survey?
You’ll receive your survey link and step-by-step instructions, along with access to the BPTW™ Employee Communications & Engagement Toolkit in the Portal, which includes survey best practice, ready-to-use team communications, FAQs, manager guidance and promotional resources.
Eligible surveys also include a BPTW™ Survey Participation Badge.
How long does it take to complete the survey?
It takes between 8-10 minutes to complete.
When will I receive my results?
You'll get access to results in a live dashboard through the BPTW™ Portal once a minimum of five people have completed the survey, allowing you to track participation and results as the survey progresses. This is to ensure enough data has been captured to maintain confidentiality in the responses.
How long do we have to activate the survey?
Once you start your survey the link will be open for 21 days, however we recommend giving your team 14 days to complete the survey as this focus typically gives a higher participation rate.
Who can see my organisation's results?
Only you will have access to your own organisation's results. BPTW™ uses the data only in aggregate form to create benchmarks, insights and reports.
How confidential are the surveys?
Only you will have access to your own organisation’s results. BPTW™ receives the data only in aggregate form to create reports, benchmarks and to determine the BPTW™ Awards shortlist, finalists, and winners.
Do we include overseas employees?
The BPTW™ Awards, Benchmark and Pulse Surveys are for New Zealand-based employees only. However, you can extend the BPTW™ Custom Survey to your global team.
What is the difference between the BPTW™ Awards Survey, BPTW™ Benchmark Survey, BPTW™ Pulse Survey, and BPTW™ Custom Survey?
BPTW™ Awards Survey
- For organisations wanting comprehensive employee experience insights and benchmarking.
- The opportunity to progress through the BPTW™ Awards pathway, subject to eligibility requirements.
BPTW™ Benchmark Survey
- For organisations wanting independent employee experience insights.
- National benchmarking.
- Practical guidance to support ongoing workplace improvement.
BPTW™ Pulse Survey
- For organisations wanting to check in with their people, track the impact of initiatives and gather timely feedback on specific priorities.
- Includes the core BPTW™ Employee Experience Survey.
- The option to add up to three tailored questions and your organisation’s branding.
BPTW™ Custom Survey
- Designed using selected BPTW™ questions, your own questions or a combination of both.
- Tailored around specific topics, teams, departments or employee groups.
- Includes your organisation’s branding.
What do I get when I purchase the BPTW™ Awards Survey?
The BPTW™ Awards Survey will provide you with:
- A comprehensive employee experience survey insights report and results dashboard.
- A complimentary 45-minute BPTW™ Survey Insights Review Session to help interpret findings and identify priorities.
- The ability to compare your results against any previous surveys you have completed and previous seasons’ national average benchmark data. Once the current season's national benchmark data is released in November, you'll also be able to compare your results with the national benchmark for the 2027 BPTW™ season.
- Eligibility for the BPTW™ Awards pathway.
How do we qualify for the BPTW™ Awards?
The threshold for being selected for the shortlist will be determined by the aggregated results of the BPTW™ Awards Survey and shortlisted organisations will be invited to enter the BPTW™ Awards. A minimum of 60% of your workforce must complete the survey to qualify for the BPTW™ Awards.
You can read more about the BPTW™ Awards process at: bestplacestowork.nz/awards
What do I get when I purchase the BPTW™ Benchmark Survey?
The BPTW™ Benchmark Survey is designed to help you understand how your employee experience compares and where to focus improvement. It will provide you with:
- A comprehensive employee experience survey insights report and results dashboard.
- A complimentary 45-minute BPTW™ Survey Insights Review Session to help interpret findings and identify priorities.
- The ability to compare your results against any previous surveys you have completed and previous seasons’ national average benchmark data.
- You will also be able to compare your results against a live 12-month rolling average of BPTW™ data, including similar-sized organisations, your industry and the national average. This remains available until the current season’s national benchmark data is released in November, giving you a final comparison against the latest BPTW™ season.
What do I get when I purchase a BPTW™ Pulse Survey?
The BPTW™ Pulse Survey is designed to help you measure progress, track the impact of initiatives, and stay connected to employee sentiment throughout the year. It will provide you with:
- A comprehensive employee experience survey insights report and results dashboard.
- The ability to compare your results against any previous surveys that you have completed and previous seasons’ national average benchmark data.
- The option to customise the survey with your organisation's branding.
- The option to include up to 3 additional questions aligned to your organisation's priorities, initiatives, or goals.
- The option to gather feedback from your entire organisation or filter to selected teams, departments or employee groups using custom demographic questions.
What do I get when I purchase a BPTW™ Custom Survey?
The BPTW™ Custom Survey gives you the flexibility to gather employee feedback on the topics that matter most to your organisation. It will provide you with:
- A comprehensive employee experience survey insights report and results dashboard.
- The opportunity to use selected BPTW™ questions, your own questions or a combination of both.
- The ability to choose a shorter, focused check-in or a more comprehensive survey.
- The opportunity to gather feedback from your entire organisation or selected teams, departments or employee groups.
- The option to customise the survey with your organisation's branding.
